Any good guide, including those at Tokyo Way, can assure the safe and successful navigation of a day’s itinerary and enjoyment of the route. But we expect much more of our guides, because we define their role a bit differently. We believe that a guide’s first responsibility is to follow the flow of our guests’ experience. We stick to the itinerary when you want to, but some stops on the route will inevitably be more engaging than expected, and some perhaps less. So we authorize our guides to change the tour as it progresses, however you and they decide.
There may be three important things to know about a shrine, but if you only want to hear one today, we move on. Meanwhile your conversation with the guide over lunch about raising children in Japan may be too interesting to stop because of the time, so we adjust the afternoon plan accordingly. We make sure that Tokyo Way’s guides have the personality and character, the communication skills and the flexibility, to engage with our guests this way. Because we remember that it’s your trip.